AI is reshaping CX. Is your organization ready? AI has become an indispensable element of a successful CX strategy. In this new guide, you’ll gain insight into... • The background and evolution of AI ...

Yet it was entirely written by AI, with a few simple prompts about me supplied by my friend Janet. It's an interesting read, ...

In years gone by, AI (or artificial intelligence) was a concept for sci-fi movies and civilisations of the future.

In our content, we occasionally include affiliate links. Should you click on these links, we may earn a commission, though this incurs no additional cost to you. Your use of this website signifies ...

“Then I’ll say, ‘Now it’s your turn.’ You don’t need to read ‘AI for Dummies’ before trying it out.” Hoffman concluded his discussion with the ethics of AI usage. He stressed the importance of ...