CMS Wire7 小时
The Future of Customer Experience Metrics: Moving Beyond NPS
NPS alone no longer cuts it. Evolving customer experience metrics like CES and XQI are helping brands stay ahead in 2025 and ...
CMS Wire8 小时
Top Contact Center Trends to Watch This Year
The trend toward omnichannel communication in contact centers is reflective of a broader shift towards digital customer ...
CMS Wire5 小时
Cloudflare Launches One-Click Content Credentials to Track Image Authenticity and Preserve ...
Industry-first solution now allows publishers and media organizations to preserve the digital history of their images across Cloudflare’s global network SAN FRANCISCO--(BUSINESS WIRE)--Cloudflare, Inc ...
CMS Wire7 小时
Next-Gen Affiliate Performance Measurement: PartnerCentric Leads the Transparency Movement
New FUSE Insights Puts Control Back in The Hands Of Influencers & Brand Marketers, Leading to 30% Agency Growth YoY NEW YORK--(BUSINESS WIRE)--New data from PartnerCentric, the largest independent ...