A shift away from discounting and a 30% reduction in SKUs could refocus the brand’s identity and premium market positioning ...

The company hired a new CFO, chief customer officer and chief technology officer to help the chain expand, boost brand ...

The new version of its robotic fry station, which White Castle is testing, is more expensive than, but half the size of previous iterations.

CEO Brian Niccol framed forthcoming job cuts as a way to increase efficiency and accountability and reduce organizational ...

Long-term trends in consumer preference have put fast casual chains in a position to leverage price sensitivity, digital touchpoints and an appetite for human connection.

After adding online ordering and remaking its loyalty program and app, the chain has had double-digit same-store sales growth ...

The mixed success of recently launched value menus highlights the importance of focusing on more than just affordability, ...

CEO Brain Niccol said the company created the roles of North America chief store officer and chief store development officer as part of the chain’s new operating model.

The chain, which is also testing food items this year, plans to enter Phoenix for the first time as part of its Southwest ...

A growing number of restaurants are launching catering programs to keep pace with changing consumer behavior. It takes ...

Katie Fogertey is confident that the burger chain, once only in New York City, can reach its next big target through labor ...

After Chapter 11 helped the chain reduce its debt and improve efficiency, it will add street tacos and refresh its stores to ...