Once viewed as cost centers focused solely on efficiency, contact centers are now emerging as pivotal value centers that enhance brand loyalty and lifetime customer value. Is AI helping? You bet.
The new US administration has revoked the previous Executive Order on AI. The shift impacts the approaches and uses of AI by marketers and businesses. Bynder experts share insights into the evolving ...
New capabilities empower Marketing, CS, and CX teams to create and scale videos across the customer journey in the first unified solution of its kind NEW YORK--(BUSINESS WIRE)--SundaySky, the premier ...