Life sciences trends 2025 include the rise of personalized therapies, supply chain resilience, compliance, and collaboration ...

B2B customer service is more important than ever for manufacturers as customers expect the same fast, convenient service they ...

Sustainability trends 2025 include standardized reporting, carbon accounting, and growing concern about microplastics.

Professional services trends 2025 include integrated talent management, incorporating virtual assistants, and AI for talent ...

Utilities trends 2025 highlight an industry in transition as companies transition to green energy, modernizing their systems with AI, and crafting new revenue sources.

Learn why AI and ecommerce is such an important trend and how brands can leverage partnerships to boost AI adoption and get ...

If you feel like the world around you is moving at lightning speed, you’re not alone. Welcome to 2025, where online shopping trends evolve so quickly that it’s hard to remember a time before same-day ...

Jenn’s an experienced writer, editor, and strategist, and is the Editor in Chief of The Future of Commerce + Customer Engagement, an industry award-winning site. She’s a contributor to some of the ...

Charity Stebbins is the Content Director at Conductor. She leads content strategy and communications across all marketing teams and channels, including SEO, demand generation, sales enablement, ...

One of the most successful tech entrepreneurs in the industry, Carsten co-founded hybris Software as a student in Munich, Germany. The vision of the fledging business was to develop omnichannel ...